FAQ
Frequently asked questions
Everything you need to know about ClassLift's pricing and platform.
- How much does ClassLift cost?
- ClassLift is one flat price: $129/mo per active location. Every feature is included — there are no tiers, no add-ons, and no per-member fees. Every account starts with a 30-day free trial.
- Does ClassLift charge per member?
- No. Every location includes unlimited members. Your monthly price stays the same whether you have 50 members or 5,000 — you're billed per active location, not by headcount.
- What does “per active location” mean?
- You pay $129/mo for each location that is actively operating. A location you temporarily close (for renovation, off-season, or vacation) stops billing while it's closed — you're never charged for a location you're not running.
- Is there really no feature gating?
- Correct. There is a single plan and every studio gets the entire platform — scheduling, payments, POS, chat, automations, access control, reporting and insights, and more. No “Pro” upsell, no locked features.
- How do member payments work?
- Members pay your studio directly through Stripe Connect. Funds go straight to your account and ClassLift takes no percentage of your revenue — you pay Stripe's published processing rate and nothing more.
- Can I switch from another platform without double-billing my members?
- Yes. Our guided migration imports your members via CSV and aligns their Stripe billing so nobody gets charged twice during the switch.
- Do my members get their own app?
- Yes — a self-service portal on web and mobile, carrying your studio's logo and name, where members book classes, manage their membership, chat with staff, check in, and sign waivers on any device.
- What about physical access control?
- ClassLift binds door access to membership status and is built to integrate with Kisi, Brivo, and Verkada. You manage the hardware vendor — ClassLift provisions and revokes credentials as memberships change.
Still have questions?
Reach us at info@classlift.app.