ClassLift

Examples

For: Members

A few everyday account situations.

1. Getting set up as a new member

Situation: You've just joined and want your account ready.

Setup steps:

  1. Under Account → Profile, check your Full name and add your Phone, then Save changes.
  2. Under Health info, add your emergency contact and anything staff should know.
  3. Under Documents, sign any Required waivers so nothing blocks your first class.

2. Confirming a check-in went through

Situation: You checked in at a kiosk and want to be sure it registered.

How it works:

  • Open Account → Your activity and look for You checked in at the top of today's entries.
  • If it's not there, ask the front desk to check you in by name.

3. Getting a copy of your data

Situation: You'd like a personal copy of everything your studio holds about you.

Setup steps:

  1. Open Account → Privacy & data.
  2. Tap Download my data — ClassLift prepares a JSON file for you to save.

4. Leaving and asking for erasure

Situation: You've cancelled your membership and want your data erased.

Setup steps:

  1. Open Account → Privacy & data and tap Request erasure.
  2. Confirm the request (add a reason on the web portal if you like).
  3. Your studio reviews it and follows up — you keep access until it's processed.

Tips for everyone

  • Keep your emergency info current — it's there for your safety.
  • Your activity is a handy record if you ever need to check a booking or check-in.