Waitlists
For: Members
When a class is full but your studio allows a waitlist, you can join the line. If a spot frees up, the next person is moved in automatically — no need to keep checking.
Joining a waitlist
- Open a full class. In the app, a full class with room to wait shows Class full · waitlist open.
- Tap Join waitlist (the web portal's detail screen says Join the waitlist).
- You'll see Added to the waitlist.
Getting a spot
- Waitlists work first-come, first-served. When someone cancels, the person at the top of the list is moved into the class automatically and notified.
- If you're moved in, you'll get a notification — so keep notifications turned on for your studio.
Leaving a waitlist
If your plans change, cancel your waitlist spot the same way you'd cancel a booking — see Managing your bookings. You'll see Left the waitlist.
Tips
- Joining a waitlist doesn't guarantee a spot — it only reserves your place in line.
- If you no longer want the class, leave the waitlist so the spot can pass to someone else.
Troubleshooting
| Issue | What to do |
|---|---|
| There's no Join waitlist button on a full class | Your studio may not offer a waitlist for that class, or the waitlist is also full. |
| Your membership needs attention before you can book | Your membership is past due or frozen. Contact your studio, then try again. |