Waitlists

For: Members

When a class is full but your studio allows a waitlist, you can join the line. If a spot frees up, the next person is moved in automatically — no need to keep checking.

Joining a waitlist

  1. Open a full class. In the app, a full class with room to wait shows Class full · waitlist open.
  2. Tap Join waitlist (the web portal's detail screen says Join the waitlist).
  3. You'll see Added to the waitlist.

Getting a spot

  • Waitlists work first-come, first-served. When someone cancels, the person at the top of the list is moved into the class automatically and notified.
  • If you're moved in, you'll get a notification — so keep notifications turned on for your studio.

Leaving a waitlist

If your plans change, cancel your waitlist spot the same way you'd cancel a booking — see Managing your bookings. You'll see Left the waitlist.

Tips

  • Joining a waitlist doesn't guarantee a spot — it only reserves your place in line.
  • If you no longer want the class, leave the waitlist so the spot can pass to someone else.

Troubleshooting

Issue What to do
There's no Join waitlist button on a full class Your studio may not offer a waitlist for that class, or the waitlist is also full.
Your membership needs attention before you can book Your membership is past due or frozen. Contact your studio, then try again.