Offering a personal-training service

For: Owners & Managers

A one-on-one service is created the same way as a class — you just set its Type to personal training. Then you decide how members pay for it: included in a membership plan, or sold as a separate add-on.

Prerequisites & permissions

• Owners and Managers create services and edit plans.
• You'll need at least one location and the provider(s) who'll deliver the service.

Creating the service

1. Go to Scheduling → Classes and click New class.
2. Give it a Name — for example 60-min Personal Training.
3. Set Type to Personal training (1:1). The form updates to show that it's a one-on-one service.
4. Choose the Location it runs at.
5. Set the Duration (how long each session lasts).
6. Optionally set Buffer before and Buffer after — gap minutes reserved around each session for setup or turnover.
7. Click Create class. It appears in your class list with a 1:1 badge.

A personal-training service always holds one person — capacity is fixed at 1, so there's no capacity or waitlist to set.

Deciding who can book it

A member can only book personal training if their plan includes it. You control that on the plan.

1. Go to Members → Plans and edit a plan (or create a new one).
2. Turn on Personal training — Include 1:1 personal-training sessions in this plan.
3. Choose the Allowance:
   • Unlimited — the member can book as many sessions as they like.
   • Limited per period — enter Sessions per period (e.g. 4), the number they get each billing period.
4. Save the plan.

Tips

• Name the length in the service. "60-min Personal Training" and "30-min Check-in" as separate services makes the choice clear to members.
• Start with one plan. Add the personal-training allowance to your unlimited plan first; add a dedicated add-on later if you want to sell it à la carte.
• A member with no allowance can't book. They'll be told their membership doesn't include personal training — that's your cue to sell them the add-on.

Troubleshooting