Messages & notifications

For: Members

Stay in touch with your studio and keep on top of what's happening: message the studio directly, see notifications about your classes and account, and choose how your studio reaches you.

Key Concepts

Concept Description
Conversation A direct or group chat between you and your studio's team. You can message staff — not other members.
Notification An alert about something that happened — a booking, a class change, a reminder, or an account update.
Notification center Where your notifications collect, with unread ones marked.
Preferences Which channels your studio can reach you on — email, text, push, and in-app.

How it works

  1. Message your studio any time from the chat in the top bar (web) or the Messages screen (app). Staff reply from their side.
  2. Notifications collect in your notification center — open them to catch up and mark them read.
  3. Set your preferences under Account → Notifications so you only hear from your studio the way you want.

Where to find it

  • Messages: the chat icon in the top bar (web) or Messages from the app's home and Account.
  • Notifications: the bell in the top bar (web) or the Notifications screen (app).
  • Preferences: Account → Notifications.

Learn More