Messages & notifications
For: Members
Stay in touch with your studio and keep on top of what's happening: message the studio directly, see notifications about your classes and account, and choose how your studio reaches you.
Key Concepts
| Concept | Description |
|---|---|
| Conversation | A direct or group chat between you and your studio's team. You can message staff — not other members. |
| Notification | An alert about something that happened — a booking, a class change, a reminder, or an account update. |
| Notification center | Where your notifications collect, with unread ones marked. |
| Preferences | Which channels your studio can reach you on — email, text, push, and in-app. |
How it works
- Message your studio any time from the chat in the top bar (web) or the Messages screen (app). Staff reply from their side.
- Notifications collect in your notification center — open them to catch up and mark them read.
- Set your preferences under Account → Notifications so you only hear from your studio the way you want.
Where to find it
- Messages: the chat icon in the top bar (web) or Messages from the app's home and Account.
- Notifications: the bell in the top bar (web) or the Notifications screen (app).
- Preferences: Account → Notifications.
Learn More
- Messaging your studio — start a conversation and reply
- Notifications and preferences — your notification center and how your studio reaches you
- Examples — real-world messaging situations
- For staff: Messaging