Organization

For: Owners & Managers

The Organization page holds your business profile and the default policies every class inherits unless it sets its own. Go to Settings → Organization.

The Organization settings with the logo, business details, and default-policy cards

Your logo

Under Logo, upload your studio's logo (Upload a logo, or Replace logo to change it). Use a square PNG, SVG, JPG, or WebP, at least 256×256 px and under 2 MB — a transparent PNG or SVG looks best. Remove clears it.

Business details

Field	What it's for
Organization name	Your studio's display name.
Legal business name	Your registered business name.
Business phone	A contact number shown to members and on receipts (optional). Leave it blank to remove it.
Default timezone	The timezone new locations default to — pick your main region.
Web address	Your `yourstudio.classlift.app` address (not editable here).

Click Save changes to apply.

The Business details card on Settings → Organization, including the Business phone field

Default policies

These are studio-wide fallbacks — a class or schedule uses them unless it sets its own. Each card saves on its own with Save.

Card	What you set
Booking & cancellation defaults	Booking opens (hrs before), Cancel cutoff (hrs before), and whether over-allowance bookings are Blocked or Allow & flag for review.
No-show handling	What happens when a booked member doesn't check in (Do nothing, Send a warning notification, Charge a no-show fee, or Mark as no-show), the Grace after class ends (min), and the No-show fee if you charge one.
Check-in grace window	How early/late a check-in still counts — Before start (min) and After end (min). Locations can override this.
Scheduling defaults	Fallback Class capacity, Waitlist cap, and how far ahead to Generate ahead (days).
Communications	The Class reminder lead time (hours) (leave blank to send none) and Quiet hours during which no push or SMS is sent (email is unaffected).
Commerce	The Default currency that pre-fills new plans and products.

Billing address

Owners see a Billing address card. Your billing and tax address is managed in your Stripe account — update it there and it appears here. It's read-only in ClassLift.

Tips

Set your Default timezone and Default currency first — new locations, plans, and products inherit them.
Use Quiet hours so reminders don't reach members overnight; only push and SMS are held, not email.

Troubleshooting

Issue	What to do
A class ignores a default	The class or its schedule has its own value set — that always wins over the default.
My Web address won't change	The subdomain isn't editable here; contact ClassLift to change it.
The Billing address is empty	It's read from Stripe — add it in your Stripe account and it'll appear.