Check-in in your reports

For: Owners & Managers

Every check-in feeds your studio's attendance data automatically — there's nothing extra to record. This page explains where arrivals show up once they're captured.

What check-ins power

• Attendance — total arrivals and attendance per class come straight from check-ins. When a check-in matches a booking within the grace window, that booking counts as attended.
• No-shows — a booked member who never checks in within the window is counted as a no-show. ClassLift finalizes no-shows automatically once the grace period after each class ends has passed (usually within about 15 minutes of it), and staff can also mark them by hand from the class roster.
• Facility visits — a check-in with no matching booking (an open-gym drop-in, for example) is still counted as an arrival.

Where to find it

Open Insights → Reports in the sidebar and look at the Attendance tab for participation and no-show metrics. See Reports for a full tour of the tabs.

Tips

• Keep check-in consistent. The more reliably members are checked in — by scan, kiosk, or roster — the more trustworthy your attendance and no-show numbers are.
• Correct from the roster, not by guessing. If attendance looks off for a class, open it on the Schedule and fix it there (check a member in, or flip a no-show) rather than adjusting reports.